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Lookback is used and loved by some of the best companies in the world

Lyft's design team

We’re proud to serve customers of all sizes. From independent researchers to enterprise organizations, Lookback is flexible and powerful.

If you’d like to talk with someone about any special cases or have questions about our offering, let us know.

In these unprecedented times, we can’t sit back and wait until COVID-19 is cured or the US/Canadian borders to open. Lookback allowed us to virtually bring several team members, with diverse backgrounds, to the testing room. We observed how patients interacted with the BreatheSuite MDI which has led to valuable insights and allowed us to get the BreatheSuite MDI into the hands of patients worldwide.

Dr. Meshari F. Alwashmi
Chief Scientific Officer, BreatheSuite

Taking a 'mobile first' approach to product design, we found Lookback to be the best tool for conducting and sharing user research. It is truly amazing how seamlessly it blends remote and in-person, moderated and unmoderated setups and different platforms. And the recent addition of Rounds takes this experience to a whole new level.

Dmitry Pavlov
Senior UX Researcher

Setting up and running remote or in-person moderated sessions are a breeze. No more piecing together solutions to host, live-stream, record and review one-on-one sessions with customers.

Mukesh Nathan
Senior User Experience Researcher

I like that research is consolidated all in one area. And Lookback is that reliable tool, all in the cloud, all in one place.

Juan Atachagua
Evaluative Research Lead, Kaiser Permanente

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