Lookback Live

Perform remote user research, in real-time. Communicate directly with users – see what they see and get their reactions. Participants use their own computers or mobile devices – no cables or cameras required.

Talk with your participant, face to face

Ask questions, get candid responses, and let participants share their screen – from anywhere in the world. Test any website, app or prototype.

Remote testing with Lookback

Everything with a simple link

Every project has a unique Live invite link that can be sent to as many participants as you’d like.

Get link from dashboard

How it works

Invite the team to observe

Share the research. Invite colleagues and stakeholders to watch interviews in real-time. In-house or out-of-office.

  • Web based Live player
  • Collaborative note-taking
  • Notes are saved on a resulting recording
Lookback Live player
Cloud Recording

Cloud Recording

Access recorded sessions immediately after completion. No uploading, waiting, or managing files and storage.

Everything stored in the dashboard

Live sessions appear in your dashboard and are saved there, too. Refer back to the recordings and re-watch those important moments.

  • Everything syncs to the dashboard
  • Make Highlights for your team
  • Projects to keep you organized

Learn more about the dashboard

Live dashboard

App for participants

We've built dedicated apps for your test participants to use when doing Live testing. The apps are easy to install and setup, and will guide the participants through the whole flow.

Read more

Start talking to your users today

14 day free trial. No credit card required.

View pricing