Lookback Live
Perform remote user research, in real-time. Communicate directly with users – see what they see and get their reactions. Participants use their own computers or mobile devices – no cables or cameras required.
Talk with your participant, face to face
Ask questions, get candid responses, and let participants share their screen – from anywhere in the world. Test any website, app or prototype.
Everything with a simple link
Every project has a unique Live invite link that can be sent to as many participants as you’d like.
How it works
Invite the team to observe
Share the research. Invite colleagues and stakeholders to watch interviews in real-time. In-house or out-of-office.
- Web based Live player
- Collaborative note-taking
- Notes are saved on a resulting recording
Cloud Recording
Access recorded sessions immediately after completion. No uploading, waiting, or managing files and storage.
Everything stored in the dashboard
Live sessions appear in your dashboard and are saved there, too. Refer back to the recordings and re-watch those important moments.
- Everything syncs to the dashboard
- Make Highlights for your team
- Projects to keep you organized
App for participants
We've built dedicated apps for your test participants to use when doing Live testing. The apps are easy to install and setup, and will guide the participants through the whole flow.