Lookback Live
Perform real-time remote user research. Communicate directly with users – see what they see and get their reactions. Test anywhere on laptops and mobile devices – no cables or cameras required.
Talk with your participant, face to face
Ask questions, get candid responses, and see participant reactions – from anywhere in the world.
Everything with a simple link
Every project has a unique Live invite link that can be sent to as many participants as you’d like. Live sessions will show up in the dashboard when a participant joins.
Cloud Recording
Live sessions are automatically recorded in the cloud. No uploading, waiting, or managing files.
How it works
Invite the team to observe
Share the research. Invite colleagues and stakeholders to watch interviews in real-time. In-house or out-of-office.
- Web based Live player
- Collaborative note-taking
- Notes are saved on a resulting recording
Everything stored in the dashboard
Live sessions appear in your dashboard and are saved there, too. Refer back to the recordings and re-watch those important moments.
- Everything syncs to the dashboard
- Make Highlights for your team
- Projects to keep you organized
Live compatibility
Lookback Live is easy to set up, whether it's for an app, prototype, or website – on desktops and mobile devices.
| Desktop | iOS | Android 2 | |
|---|---|---|---|
| Websites | |||
| Apps | |||
| Prototypes | 1 |
1 Most iOS prototyping tools supported. Read more.
2 Some Android devices are having difficulties streaming. Read more.
Live apps for participants
We've built dedicated apps for your test participants to use when doing Live testing. The apps are easy to install and setup, and we'll guide the participants through the whole flow.