Overview of features

Remote LiveShare: Moderated testing
Perform remote user research, in real-time. Talk to your participants while they share their screen, face and voice with you.

In-Person LiveShare: Moderated testing
Our in-person apps are great for simple, seamless in-person testing. Just login and start the session.
Everything else included in Lookback
Power up your research with our toolset.
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Collaborative dashboard
We believe research should be collaborative. Invite Collaborators and make research a core part of your product.
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Dedicated participant apps
We've created simple apps for your participants to use. They are quick to install and easy to use.
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Instructions for Participants
Give your participants guidance with customizable intro, instructions, and outro messages.
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Create highlights
Create highlights of interesting moments and share with your team.
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Catalogue your participants
Easily reach out to your participants after they've finished their sessions.
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Live note taking
Take notes on LiveShare sessions so you can capture the important insights & invite your team to help out.
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Private projects
Some projects are sensitive. Private projects allow you control access to those who need it.
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See the touches
We capture touches on mobile screens so you can see them in the player. Never miss an interaction.
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Broadcast your research
Use LiveShare to broadcast your research to your team. Invite them to watch and gain insights.
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Tag your teammates
See an important insight? Found a bug? Tag your teammates at a specific time in a recording so they won't miss out.
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Inspect device details
We capture device metadata in each test, as well as geolocation, allowing your to further understand your users.